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About Inntravel


Inntravel staff outside the office in rural North Yorkshire

 

Established in 1984 and based in rural North Yorkshire, Inntravel is recognised as one of the UK’s leading specialist tour operators. We specialise in Slow holidays on which you can discover the lesser-taken path and take your time to enjoy the moment. Though we have grown since the early years as a family-run firm with just a handful of staff, we remain a comparatively small team. As you would expect of a firm offering walking, cycling and snow holidays, everyone at Inntravel loves the great outdoors, and as many staff as possible get to experience our holidays. As a team, we know our holidays, our featured regions and our hotels inside out, and if the person you are speaking to doesn’t know the answer to your question, they will find someone who does.

Customer service you can rely on
Which? Recommended Provider for Holiday Companies June 2018This knowledge – together with our commitment to tailor holidays to suit you – makes for high levels of customer service.
In a report published by consumer champion Which? in June 2018, Inntravel came top of the table of holiday companies, and gained Which? Recommended Provider status in this category. (Which? Recommended Providers are companies that are both rated highly by Which? members and have products which meet the high standard of Which? researchers.)
Runner Up in the Best (Medium) Holiday Company to Western Europe, British Travel Awards 2018On top of this, we were very pleased to have won Silver in the Best (Medium) Holiday Company to Western Europe category at the British Travel Awards 2018, and to have been among the finalists in the Top Tour Operator category in the Wanderlust Reader Travel Awards 2018, with a satisfaction rating of 93%. 2018 also saw Inntravel named Best Tour Operator by the German National Tourist Office for the second year in a row. Before that, we were shortlisted for the prestigious Which? Travel Brand of the Year 2017.
Just as importantly, we have an excellent approval rating from travellers on www.aito.com, where you can read reviews from hundreds of satisfied customers.

Complete peace of mind
To guarantee your complete financial security, Inntravel is bonded with the Civil Aviation Authority for holidays by air (ATOL number 2644) and the Association of British Travel Agents (ABTA number W780X) for all other holidays.

Association of Independent Tour Operators
We are a member of the Association of Independent Tour Operators (AITO), the association for specialist holiday companies which share a passion for travel and strive to offer the highest standards of quality and personal service.

Committed to the environment
Our love of the regions which feature in our programmes brings with it a wish to benefit them through our holidays. To this end, we almost exclusively use local, family-run hotels and other suppliers so as to support the local economy; we make use of public transport wherever possible; and we also support a range of social and environmental projects.

Part of Hotelplan
We are proud to belong to one of the premier travel groups in Europe, Hotelplan. Among our sister companies is Inghams, the well respected skiing specialist which has been offering ski holidays since 1934. Our offices are located ‘Near Castle Howard, York, YO60 7JU’ (our postal address). Inntravel Ltd is registered in England, No. 2701796. Our registered address is: Mountain House, Station Road, Godalming, Surrey, GU7 1EX.
Hotelplan