What we're doing


Tackling our People and Planet impacts

In 2022, we created our first Climate Action Plan and measured our total carbon footprint, so laying the foundations for a long-term sustainability strategy.

As part of the Hotelplan UK group, in early 2023 we published our Biodiversity and Climate papers (available to read below), in which we set out our approach to protecting our natural environment.

We are now delighted to publish our first Planet & People Report (also available below). This shares our progress throughout 2023, and outlines our key People and Planet goals for 2024.

2023 highlights include:

•  Across the group, an investment of over £1.15m in our planet, including in carbon removal solutions and biodiversity restoration support

•  Publication of our 2022/23 carbon footprint

•  The alignment – for the first time – of board and senior manager bonuses to the triple bottom line of Profit, People and Planet

Our reports


Our core principles

Sustainability is at the heart of all we do, and we are guided by the following core principles:

1) Become carbon neutral by reducing our carbon output wherever practicable, and by offsetting what we’re unable to eliminate by supporting carbon reduction schemes

2) Foster well-being through tourism and cultural exchange, and bring benefits to communities, wildlife and the environment  

3) Follow high standards of ethical and sustainable practice in all business activities  

4) Engage our customers, suppliers, business partners and staff in our responsible business initiatives  

5) Participate in positive ways to support our own local economy, community and environment


Office policies

We couldn’t ask anyone else to act responsibly if we weren’t doing so ourselves...

  • • Our offices, sympathetically converted from a disused farm building specifically for Inntravel, are well insulated and use energy-efficient lighting.

    •  We closely monitor heating and electricity usage in the office, as well as other resource use such as paper, and we also encourage our staff to car-share, as our office is not served by public transport; around a third of our staff share transport on a regular basis.

    • We use paper from sustainably managed forests, and the packaging in which we mail our brochures from the office is made from cardboard and is fully recyclable. Brochures sent from the mailing house are wrapped in recyclable paper.

    • Our recyclable waste – paper, cardboard, plastics, batteries, cans and printer cartridges – is either sent directly for recycling, or distributed to local organisations and charities who benefit from recycling schemes. No waste from the office goes to landfill.

    • We provide nesting opportunities for a range of wildlife, with owl, swallow and bat boxes built into the exterior of our office building.

Partners & charities

We can do so much more to protect and restore our planet when we work together. That's why at Inntravel we're delighted to support a number of pioneering partners and charities, including the carbon-removal experts, Klimate, and Rewilding Britain.

Our partners & charities >

Keep in touch

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