1. What is this privacy notice about?
The Hotelplan Group is a business division of the Migros group. The processing of personal data in relation with the Hotelplan Group is set out in the General Privacy Notice of the Migros group, which you can read here: https://privacy.migros.ch/en.html.
This supplementary privacy notice contains additional information on data processing in relation with the Hotelplan Group. It is to be read in addition to the General Privacy Notice.
2. Who is the controller for the data processing?
In principle, a Hotelplan Group company («we» or «us») is primarily responsible, under data pro-tection law, for data processing in accordance with this privacy notice. As a rule, the controller is the company with which you are in direct contact and which has referred you to this privacy no-tice. For data processing in connection with the Hotelplan Group, this is often the following company:
The Hotelplan Group includes the following business units , each of which combines several com-panies and brands:
— Hotelplan Suisse;
— Hotelplan UK;
— Volume Tour Operating (including the brands Migros Ferien and vtours);
— Interhome Group;
— bta first travel;
— Finass Travel.
In addition to this privacy notice, you should read any privacy provisions of the relevant company, which can usually be found on its website.
In some cases, a company outside the Hotelplan Group may be a controller solely or jointly with us. In these cases, please read any privacy provisions of that company as well, which you can usu-ally find on its website.
If you have any questions about the processing of your personal data in connection with the Ho-telplan Group or would like to exercise any of your data protection rights, please feel free to con-tact us as follows:
3. What personal data do we process?
As a tour operator, we process data in particular in relation with the organization and arrange-ment of travel services and vacation offers. This includes, for example:
— Personal details about you, your fellow travelers or substitutes, such as gender, date of birth, marital status, nationality, identification data per your passport or identity card, contact details including mobile phone number;
— Information about planned or booked travel, events, or transportation services, such as dates of travel, date of booking or ticketing, flight number, loyalty and frequent flyer program data, baggage information;
— Information on participation in target group-specific travel offers;
— Information about insurance taken out in connection with the travel services, such as travel insurance;
— Information about special medical needs, such as dietary requests or intolerances;
— Information about physical impairments, such as in the context of adapted transporta-tion services or barrier-free accommodations;
— Information about illnesses, accidents or claims during travel.
This may include sensitive personal data, which, for example, may allow conclusions to be drawn about your health or your privacy . Further information on how we process sensitive personal data can be found in section 10 of the General Privacy Notice.
We may also process other master data, contract data, communication data, behavioral and transactional data, preference data, technical data, image and sound recordings and other catego-ries of personal data. You can find more information about this in section 4 of the General Privacy Notice.
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