Although the outlook is changeable, there is at least the possibility to travel open for many of us now, either within the UK or abroad, and we’re very much looking forward to providing holidays for you as soon as you are ready to travel.
Over the last few months we’ve looked at how each country is implementing different rules and protocols on many vital matters, including the operation of public transport, best practice in hotels and restaurants, and social distancing. And we have worked with our hoteliers, taxi drivers and other suppliers to provide them with guidance and to verify that they are following their local regulations to be ‘Covid Compliant’ and minimise the risk of transmission.
Now that we have assessed our programme and are confident that we can provide the relaxing holiday experience you expect, subject to prevailing travel restrictions, we have resumed operations for a reduced selection of our European holidays and an expanding range of our UK walking breaks.
In order to accommodate the fluidity of travel restrictions
we’re currently contacting everybody booked to travel with us at least 5 weeks before departure
to confirm whether or not their holiday can take place.
For all holidays until 31 March 2021, we have reduced the balance payment date
from 8 weeks to 4 weeks before the holiday is due to start, with the aim to confirm the status of every holiday before payment is due.
If we cannot operate your holiday, we will discuss options with you. A popular choice is to defer until 2021
; all monies paid are then held as a future holiday booking deposit, to which we add an additional credit of £50 per booking
. Valid for travel by 31 October 2021. If deferring isn’t a suitable option, we are able to offer a refund of all monies paid.
If you are booked to travel before 30 November 2020 and your holiday is going ahead, but you prefer not to travel, we are pleased to offer you the option to defer to a new Inntravel holiday to be taken before 31 October 2021
. Providing you let us know before you pay your balance (currently due 28 days before your holiday starts), there will be no Inntravel amendment fee. Monies paid to us (including flight and insurance payments) will be transferred and held as a future holiday booking deposit. If you decide to defer your holiday after
your balance payment date, we may incur further costs and may need to charge for unrecoverable costs, such as flight and insurance payments, and apply a cancellation charge which may be up to the value of our usual cancellation terms as stated in our booking conditions
Self-guided walking and cycling are great ways to enjoy an active break while social distancing is in place, and we very much look forward to being able to welcome you on an Inntravel holiday again, just as soon as you can!