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Current Travel Advice

With the possibility to travel open for many of us again, we’re very much looking forward to providing holidays for you in the near future.

We’ve been looking at how each country is implementing different rules and protocols on many vital matters, including the operation of public transport, best practice in hotels and restaurants, and social distancing. And we have been working with our hoteliers, taxi drivers and other suppliers to provide them with guidance and to verify that they are following their local regulations to be ‘Covid Compliant’ and minimise the risk of transmission.

To enable us to assess our programme and be confident that we can provide the safe, trouble-free and relaxing holiday experience you expect, we have suspended all international departures up to and including 31 August 2020.

Subject to prevailing travel restrictions, we are set to resume operations for a reduced selection of European holidays from 1 September 2020. In order to accommodate the fluidity of travel restrictions, we’ll contact everybody currently booked to travel in September at least 5 weeks before departure to confirm whether or not their holiday can take place. In the meantime, we are giving those that prefer not to travel the option to defer their holiday – see ‘Travelling from 1 September 2020’ below.

Here in the UK, many hotels, pubs and restaurants have now reopened. We plan to offer as many of our UK walking holidays as possible from 1 August 2020, and have contacted everyone booked to walk with us in the UK in August to discuss options.

For all holidays until 1 December 2020, we have reduced the balance payment date from 8 weeks to 4 weeks before the holiday is due to start, and we will aim to confirm the status of every holiday before payment is due.
 
Self-guided walking and cycling will be great ways to enjoy an active break while social distancing is in place, and we look forward to being able to welcome you on an Inntravel holiday again before too long!
 
  • We’ve already contacted everyone due to travel with us in August. International departures remain suspended during this time, though we plan to operate as many of our UK walking breaks as possible from 1 August.
  • We are planning to resume operations for a reduced selection of holidays from 1 September 2020, and will be in touch with you 5 weeks before your holiday is due to begin to confirm whether or not your holiday can take place.

    If we cannot operate your holiday, we will discuss options with you. A popular choice is to defer until 2021; all monies paid are then held as a future holiday booking deposit, to which we add an additional credit of £50 per booking. Valid for travel by 31 October 2021. If deferring isn’t a suitable option, we are able to offer a refund of all monies paid.

    If your holiday is going ahead, but you prefer not to travel this year, we are pleased to offer you the option to defer to a new Inntravel holiday to be taken before 31 October 2021. Providing you let us know before you pay your balance (currently due 28 days before your holiday starts), there will be no Inntravel amendment fee. Monies paid to us (excluding flight, other international travel and insurance payments as these are unrecoverable)* will be transferred and held as a future holiday booking deposit. If you decide to defer your holiday after your balance payment date, we may incur further costs and may need to apply a cancellation charge which may be up to the value of our usual cancellation terms as stated in our booking conditions.

    *For those due to depart 1-30 September inclusive, we are able to extend this offer to transfer all monies paid, including flight and insurance payments.
  • Whether you have an existing policy in place or need to arrange cover, it is vital to ensure your insurance provides for emergency medical expenses and repatriation if you become ill with Covid while abroad. Please see our recommended insurance policy with Fogg Travel.
  • Please note that if you cancelled your booking before we made the decision to suspend holidays to a given destination and/or up to a given departure date, or before we made the offer above to those due to depart in September, our usual cancellation terms continue to apply and we are unable to offer further credit or retrospective refunds.
  • Although a Refund Credit Voucher has been publicised by ABTA for the use of UK travel companies as a short-term solution for deferring the cost of cancelled holidays, we have decided against using it due to the limited scope of the scheme.

    Instead, we provide the opportunity for monies paid to be held as a deposit for a holiday to be taken in 2021. The options provided within our cancellation terms and booking conditions will continue to apply, along with the financial protection afforded to all of our customers in order to look after your money so you can look forward to your holiday when you want to take it.
  • In view of the situation, for all holidays until 1 December 2020 we have reduced the balance payment date from 8 weeks to 4 weeks before your holiday is due to start. We will aim to confirm the status of your holiday before your balance payment becomes due.

  • Advice for UK travellers:
    • The UK government provides detailed advice at www.gov.uk/guidance/travel-advice-novel-coronavirus
    • Travellers are advised to read the FCO travel advice for the country they intend to travel to. Visit www.gov.uk/foreign-travel-advice
    • The National Travel Health Network and Centre (NaTHNaC) TravelHealthPro website travelhealthpro.org.uk/countries provides specific country-by-country travel health advice
    • The NHS website has useful information about how to take preventative measures against Coronavirus at www.nhs.uk/conditions/coronavirus-covid-19
    • ABTA also has updated advice and FAQs for travellers at www.abta.com/coronavirus

    From outside the UK? Here are some websites you may like to consult:
    • Ireland: Department of Foreign Affairs
    • USA: State Department Travel Advisory
    • Canada: Travel Advice & Advisories
    • Australia: Smart Traveller information service
    • New Zealand: SafeTravel
 
Last updated: 27 July 2020
Last fetch time is : 8/8/2020 6:44:16 AM