With guidelines emerging as to when leisure and travel may recommence, we understand that you’ll be thinking about when and where you’ll be holidaying this summer. As ever, our travel experts are on hand to offer advice and help you plan your 2021 getaway
, whether it be one of our expanding range of UK holidays, or in Europe. The situation remains fluid, particularly as regards international travel, so we will be contacting everyone who has a holiday booking with us at least 5 weeks before the date of travel
to confirm whether or not the holiday can go ahead. We will be doing this in date order, and we ask that you be patient. If you need to contact us before we get in touch with you, please email [email protected]
and we will respond as quickly as possible.
For all departures up to 31 October 2021, we have reduced the balance payment date
from 8 weeks to 4 weeks before the holiday is due to start, with the aim to confirm the status of every holiday before payment is due.
If we cannot operate your holiday, we will discuss options with you. A popular choice is to defer until a later date; all monies paid are then held as a future holiday booking deposit. If deferring isn’t a suitable option, we are able to offer a refund of all monies paid.
We are looking forward to resuming our holidays as soon as we can. So that everything is ready as soon as restrictions are eased, we have a dedicated team whose job it is to keep abreast of how each country is implementing different rules and protocols on many vital matters, including the operation of public transport, best practice in hotels and restaurants, and social distancing. And we have worked with our hoteliers, taxi drivers and other suppliers to provide them with guidance and to verify that they are following their local regulations to be ‘Covid Compliant’ and minimise the risk of transmission.