Yes, it’s something we insist on, even for holidays in the UK. The vast majority of holidays go smoothly, but when things go wrong, it can be expensive to put them right. Buying a new pair of walking boots after your suitcase is stolen mightn’t seem so bad, but the bill for being airlifted down from a mountain with a broken leg or flown home while still recovering from an illness or accident can cost tens of thousands of pounds.
You don’t have to take out our recommended
travel insurance policy (if you live outside Europe you’ll definitely need to make your own arrangements, as the policy is only for residents of the UK and Europe, but not Switzerland), but you do need to make sure that you’re covered for medical emergencies – including falling ill with Covid-19 while on holiday – and repatriation. We also recommend that you are covered for other eventualities, such as cancellation and loss of luggage and passports.
We'll ask you for the details of your policy (insurer, policy number and medical emergency phone number) so that we can help out if the worst happens while you are on holiday. It's up to you, though, to check that your policy covers the activities you'll be doing on holiday and that it is adequate for your own individual needs; we don't check alternative policies.